These general rules form a binding agreement between you and the operator once registration is completed and you start to use the services.

• Acceptance of terms: By creating an account and continuing to use the site or app, you confirm that you have read these terms and consent to all conditions, including any policy referenced here.
• Eligibility: You must be at least 18 years old, or any higher legal age that applies in your location. Access is not allowed where local law prohibits online betting or gaming. You are responsible for confirming that participation is legal where you reside.
• One account policy: Only one account per person, household, IP, or device is allowed. Duplicate accounts may be closed and balances managed under these terms.
• Changes to terms: The operator may modify the terms to reflect legal, product, or security updates. The latest version is published on this page and applies from its effective date.
• Proper use: You agree not to misuse the site, interfere with events, manipulate odds, use bots or scripts, or engage in fraud, collusion, or arbitrage exploiting obvious technical errors.
• Intellectual property: All content, data, and odds displayed are protected. You may not copy, redistribute, or use content for commercial purposes without written permission.
• Account security: You must keep login details, OTPs, and two-factor authentication codes confidential. Activity conducted through your credentials will be treated as your use.
• Suspension and closure: Accounts may be suspended or closed for breaches, ineligible registration, or legal requirements. Any pending bet or bonus will be handled under these rules.
• Liability limits: The operator is not liable for indirect or consequential loss, loss of profits, or failures caused by telecommunications or third party providers. Settlement is limited to the amount of the stake or the amount due under the winning bet, as applicable.
• Governing framework: These terms operate under the licence and jurisdiction shown in the website footer. Mandatory consumer and data protection rules of India remain applicable to the extent required by law.
• Promotions: Any bonus or free bet is subject to promotion-specific rules, wagering requirements, expiry, bet type restrictions, and contribution percentages, which you must read before use.

• Who can place bets: Only verified account holders who meet eligibility requirements and are located where betting is allowed may place a bet.
• Bet acceptance: A bet is accepted when it appears in your betting history as "accepted". A processing delay or connectivity issue may result in rejection. Pre-match bets close at the stated start time; in-play bets may be accepted or rejected based on market suspension.
• Minimum and maximum: Minimum stake and maximum payout for each market are shown on the bet slip or market page and may vary by event. Limits may change based on risk management.
• Odds and settlement: Payout for a winning selection is stake multiplied by the odds shown at acceptance. Profit equals payout minus stake. Settlement is based on official results from the governing body of the event.
• Dead heats and ties: In dead heat situations, settlement follows standard dead heat rules proportionally. If settlement rules are listed for a sport, those sport-specific rules apply.
• Postponements and abandonment: If an event is postponed or abandoned, bets may stand for a defined period or be void, per the market rules displayed for that event.
• Obvious error: Where odds or market data are manifestly wrong, the operator may void the affected bets or settle at the correct odds that should have applied at the time.
• Cash out: Cash out availability is not guaranteed. Requests may be accepted, rejected, or recalculated based on market status and price changes until confirmed.
• Restrictions: The operator may limit stake, refuse a bet, or restrict markets to manage integrity risks. Betting on linked accounts or collusive patterns is prohibited.
• Cancellations and voids: Bets placed after the outcome is known or after a market should have closed will be void. If a selection is void, the bet will settle on the remaining legs at adjusted odds or be returned if applicable.
• Free bets and bonus stakes: Free bet stakes are not returned in winnings. Winnings from bonuses may be subject to wagering and time limits; read the promotion terms before use.

• Deposits: Funding is allowed only from payment instruments held in your name. Available methods for India may include UPI, netbanking, IMPS, cards, and selected e‑wallets, subject to availability shown in your account.
• Withdrawals: Payouts are sent to the same method used for deposit where possible. The name on the payment method must match the registered account name.
• Limits and fees: Minimum and maximum amounts per transaction are displayed on the cashier page. The operator does not add fees to transactions; your bank or payment provider may charge fees or taxes.
• Processing timeframes: Deposits typically credit instantly or within minutes, depending on the method. Withdrawals are processed after review and may take from minutes to several business days based on verification and the provider.
• KYC and verification: Before a withdrawal or at any time, you may be asked to verify identity, age, and address using government‑issued documents such as PAN, passport, or driver’s licence, and recent proof of address. Source of funds evidence may be requested.
• Transaction review: Payments may be delayed for security checks, AML reviews, or to confirm ownership of the instrument. Incomplete verification can lead to cancellation or reversal of a transaction.
• Restrictions: Third party payments, cash deposits via unknown channels, and chargebacks are prohibited. The operator may place limits on daily, weekly, or monthly withdrawals to maintain security.
• Cancellations: A pending withdrawal may be cancelled by you until it is marked as processed. Deposits used to place bets cannot be reversed. Bonus crediting and deductions follow promotion rules.
• Taxes: You are responsible for reporting and paying any taxes that apply to your winnings under Indian law. Where required, tax may be deducted at source from net winnings.

The platform supports informed and controlled betting behaviour and offers tools to help manage your activity.

• Account controls: Set daily, weekly, or monthly deposit limits, loss limits, and bet limits. You can request time‑outs or self‑exclusion for a chosen period.
• Reality checks: Enable session reminders and access a personal activity dashboard to read your betting history, losses, wins, and time spent.
• Self‑assessment: Use in‑account questionnaires to gauge risk and adjust your limits. If your behaviour indicates harm, limits or exclusion may be applied.
• Assistance and resources:
  • Tele‑MANAS (India mental health helpline): 14416 or 1‑800‑891‑4416
  • Gambling Therapy: gamblingtherapy.org
  • Gamblers Anonymous: gamblersanonymous.org
  • NIMHANS behaviour support services: nimhans.ac.in
• Minors: Use of services by anyone under 18 is prohibited. Parents and guardians should use device‑level controls to prevent access.
• Reinstatement: After self‑exclusion, reopening is only possible after a cooling‑off and a fresh risk review.

The operator maintains AML and counter‑terrorist financing measures aligned to licensing obligations and applicable Indian requirements.

• KYC due diligence: Identity, age, and address are verified during registration and before withdrawals. Enhanced checks may be performed based on risk.
• Monitoring: Transactions are monitored to identify unusual patterns, rapid turnover, structuring, use of third party accounts, or other red flags. Source of funds or source of wealth may be requested.
• Screening: Users may be screened against sanctions, PEP, and adverse media lists maintained by recognised providers.
• Reporting: Suspicious activity may be reported to relevant authorities in the licensing jurisdiction or where required by law. Account activity can be restricted during reviews.
• Consequences of breaches: Breach of AML rules may lead to suspension, cancellation of transactions, freezing of funds, and account closure, subject to legal and regulatory directions.

• Data collected: Identification data (name, date of birth), contact details, account information, device and usage data, approximate location, payment instrument details (tokenised), and documents provided for KYC.
• Purpose of use: To operate the account, provide betting services, process payments, prevent fraud, meet AML and legal obligations, improve the site, and send marketing messages where you give consent. You can change your preferences in the account settings.
• Cookies: Cookies and similar tools help maintain sessions, measure performance, and personalise odds displays. You can manage preferences in your browser or in the cookie banner.
• Sharing: Data may be shared with payment providers, identity verification vendors, risk and security partners, affiliates performing services, and regulators when required.
• International transfers: Where data is transferred across borders, contractual safeguards and security controls are applied consistent with the licensing framework and Indian data protection standards.
• Retention: Records are kept for as long as necessary for the purposes set out, including AML retention periods and to handle disputes.
• Your rights (India): You may request access, correction, updating, and erasure of personal data, withdraw consent, and raise a grievance. A dedicated contact channel is available in your account or the website footer.
• Lawful bases: Processing relies on contract performance, legal obligation, and legitimate interests. Marketing uses consent, which you can withdraw at any time.

The platform applies technical and organisational measures to protect your account and transactions.

• Encryption: Transport layer encryption protects data in transit, and sensitive information is stored using strong cryptography.
• Authentication: Strong passwords and optional two‑factor authentication are supported. Repeated failed logins may trigger temporary locks.
• Monitoring: Systems monitor activity to detect unusual logins, bot patterns, and payment misuse. Access to production systems is restricted and logged.
• User responsibilities: Keep devices updated, enable 2FA, do not share OTPs, and contact support if you suspect unauthorised use. Update registration details if they change.
• Incident response: If a breach threatens your rights, you will be informed as required by law, and steps will be taken to mitigate impact.