Melbet KYC & AML Policy

The purpose of KYC and AML is to verify identity, prevent fraud, and combat financial crime across sportsbook and casino activity. These controls support ID verification, secure document submission, and consistent risk oversight.

• Fair play for all participants
• User safety and account protection
• Transparency on verification steps and decisions
• Compliance with regulatory requirements in Bangladesh
• Security measures to safeguard personal data

Every new account holder must complete identity check and ID verification. Document submission may be requested during sign up, withdrawals, or periodic reviews.

• Government-issued photo identification
• Proof of address dated within a recent period
• Confirmation of payment-method ownership

The service implements layered AML controls to prevent money laundering and illegal activity. Measures are aligned to Bangladesh law, including the Money Laundering Prevention Act and guidance from the Bangladesh Financial Intelligence Unit.

• Transaction monitoring for patterns, thresholds, and suspicious activity
• Automated detection rules supported by manual compliance review
• Enhanced due diligence for high-risk profiles, events, or geographies
• Review and approval of large or unusual deposits, transfers, and cash-outs
• Risk scoring and ongoing surveillance across the customer lifecycle
• Sanctions and PEP screening against domestic and international lists
• Timely reporting to the Bangladesh Financial Intelligence Unit and record-keeping as required by law

To strengthen KYC and AML, the platform restricts actions that undermine lawful use. The following behaviours are prohibited.

• Opening or using multiple accounts for the same person
• Submitting forged, altered, or stolen documents
• Attempting to launder proceeds of crime or finance terrorism
• Manipulating systems, odds, or transaction flows to evade controls
• Sharing, selling, or otherwise transferring account access
• Using third party or anonymous payment instruments
• Misrepresenting identity, address, or source of funds

Breaches of this policy or failure to cooperate may result in enforcement in line with AML/CTF obligations. Actions reflect the severity of risk and applicable law.

Measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and up-to-date personal data and complete verification within requested timeframes. Additional document submission may be required, and responses should be prompt to avoid disruption. Only payment methods owned by the account holder may be used. Any suspicious activity should be reported to support without delay to assist account protection and responsible gaming.

The platform upholds fair play and transparency to protect users and maintain a safe, compliant environment in Bangladesh.

• Adherence to KYC/AML standards and regulatory requirements
• Confidentiality and protection of personal data
• Ongoing monitoring and swift response to suspicious activity
• Prevention of manipulation, collusion, and unfair behaviour
• Accessible user support for safety and compliance queries
• Shared responsibility between the service and users
• Equal conditions and impartial rules for all participants